Health & Safety On Board our Private Trains

The health and safety of our guests and staff is of paramount importance to us. We are continuously and closely monitoring the coronavirus (COVID-19) developments and will continue to prioritise the safety of our guests and train staff.

We have always employed stringent safety and sanitation protocols on each and every one of our trains, and we will continue to do so, with special measures to prevent the spread of COVID-19.
For example, we are planning to operate a 'social bubble' system on the train, ensuring our guests travel, dine and socialise in small groups of no more than 25 guests.
There will also be changes to our on-board dining experience, replacing any buffets with table service and offering lighter meal options to be enjoyed in the privacy of guest cabins. We will also introduce two seating times for meals on board to allow for social spacing. All touchpoints, like chairs and salt and pepper shakers, will be immediately disinfected after each seating.
All guests and train staff will be required to sanitise their hands when entering public spaces, when coming back on board the train each day, and before each meal. We also require masks to be worn at all times where social spacing cannot be observed, with the exception of dining.

In addition to our enhanced safety protocols, we ask that all our guests and staff members travel responsibly, adhering to our new measures on board our tour departures to ensure that all guests have a safe, fulfilling and enjoyable experience on board. » Please download our Covid-19 protocols PDF for further information.




Download PDF


We will continue to develop these protocols and our health and safety policy in line with the very latest advice issued by worldwide government and health authorities, including the World Health Organisation (WHO) and will provide a full update in writing to guests prior to each individual tour departure.

If you would like any further information and would like to talk to a member of our team, please do not hesitate to contact us by email at mail@getrains.com or by phone +44 161 928 9410 (Monday - Friday, 9.00am - 5:30pm GMT).

Latest Golden Eagle News

TRAVEL WITH CONFIDENCE

Our promises to you

As you start to plan your next international adventure, we understand that there are new factors to ...

Read More »

Health & Safety On Board our Private Trains

Travel Update

The health and safety of our guests and staff is of paramount importance to us. We are continuously ...

Read More »

The Balkans by Private Train

A virtual journey showcase

Gain a new perspective of the beautiful Balkan states as you join our virtual journey showcase aboar...

Read More »

The story of the Trans-Siberian Railway

An expert lecture by Christian Wolmar

This expert lecture, presented by railway historian and author Christian Wolmar, retells the incredi...

Read More »

THE SILK ROAD: A BRIEF HISTORY

Expert Lecture by Major JGH Corrigan

Initially a conduit for the export of silk from China to the West in 2nd Century BC, the Silk Road a...

Read More »

The Darjeeling Mail

A virtual journey showcase

Travelling coast to coast from Mumbai to Kolkata, taking in the hill plantations of Darjeeling, the ...

Read More »

Online lectures & events

Full schedule

While we are temporarily unable to operate our Voyages of a Lifetime by Private Train™, we are exc...

Read More »

CORONAVIRUS TRAVEL ADVICE

NEW Travel Update 1 December 2020

We recognise the ongoing coronavirus (COVID-19) situation is extremely unsettling and that you will ...

Read More »

The making of a world-class train

The Telegraph interviews Tim Littler

In an exciting interview with The Telegraph newspaper, our President and Founder, Tim Littler, tells...

Read More »

NOTICE OF BANKING CHANGE

New bank account details

Please note that Golden Eagle Luxury Trains is currently transferring to a new banking partner.
<...

Read More »

CONTACTING THE OFFICE

Coronavirus Update

Golden Eagle's head office is based in the UK. The UK government has instructed all businesses to st...

Read More »

Visa information guide

Everything you need to know about your upcoming trip

Many of the rail cruises we operate require tourist visas to be obtained prior to travel. For each o...

Read More »

New Blog Post Live

Real Trans-Siberian stories from Golden Eagle travellers

Undoubtedly the world's greatest railway journey, the Trans-Siberian Railway, connecting Russia's my...

Read More »

NEW WEBSITE FEATURE

Online Evaluation Form

Have you travelled on one of our recent tours and missed the chance to give feedback on board? Our n...

Read More »

A spotlight on Russia

Our Top 5 Private Train Journeys

As the world’s largest nation takes centre stage to host the FIFA World Cup™, we have put togeth...

Read More »

New UNESCO site in Mumbai

The Victorian Gothic and Art Deco ensembles of Mumbai

In 2018, India has gained another UNESCO World Heritage Site to add to its collection, bringing the ...

Read More »

Plovdiv: European Capital of Culture

2019: The first Bulgarian city to ever gain the title

Plovdiv is the first Bulgarian city to be named the European Capital of Culture. This initiative, or...

Read More »

Jaipur Awarded UNESCO Status

A new World Heritage Site in India

UNESCO’s World Heritage Committee has met in Baku, Azerbaijan, this week to discuss this year’s ...

Read More »

Condé Nast Readers' Choice Awards 2019

Golden Eagle Danube Express earns 2nd Place

We are delighted to announce that the Golden Eagle Danube Express has gained 2nd place in the ‘Top...

Read More »

NOW SERVING AWARD-WINNING COFFEE

Available on all Golden Eagle tours

We are thrilled to announce a new partnership with the highly acclaimed Difference Coffee Company, f...

Read More »