We recognise the ongoing coronavirus (COVID-19) situation is extremely unsettling and that you will have major concerns about whether you should travel on your holiday. We are actively monitoring the situation to ensure the safety of all travellers. In particular we will be following the guidance for all travel to our featured destinations including Russia and Mongolia principally from the UK Foreign & Commonwealth Office (FCO) and US State Department directives. We appreciate the situation is unpredictable and fast-moving.
Our passengers’ health and well-being is always our top priority and we will continue to closely monitor this situation and will provide individual updates regarding the status of each tour to our guests as there are new updates released by the relevant government authorities in each country. If there is specific government advice to stop going to a particular destination in those circumstances you will receive a full refund or the option to change your booking to a later departure.
With regret we have taken the decision to cancel all scheduled departures in 2020, due to the severe travel restrictions imposed by multiple governments throughout the world. All passengers affected have been or will be contacted within the next 72 hours and offered to amend to the corresponding departure in 2021, a credit for a future tour held at the 2020 price or refund.
Thank you for your patience and understanding in these unprecedented times.
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